Privacy Policy

1. Introduction

Welcome to Aduwata.lk. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Register for an account
• Post advertisements or listings
• Contact us through forms or email
• Subscribe to newsletters or notifications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, address)
• Account credentials (username and password)
• Profile information and photos
• Payment information (if applicable)
• Content of your listings and communications

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, clicks)
• Location information (general geographic location)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Create and manage your account, process listings, facilitate transactions
• Improve Services: Understand usage patterns, analyze trends, enhance user experience
• Communication: Send notifications, respond to inquiries, provide customer support
• Marketing: Send promotional materials, newsletters (with your consent)
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Listings

Information in your listings (title, description, images, price, location, contact details) is publicly visible to all users and may be indexed by search engines.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Hosting and infrastructure providers
• Analytics services
• Email and communication services
• Payment processors

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (court orders, subpoenas)
• Government requests
• Investigation of violations of our terms
• Protection of our rights, safety, or property

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve website functionality
• Provide personalized content and ads

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it. You can request deletion of your account at any time.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Object: Object to certain processing of your information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. These countries may have different data protection laws. We will ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or prominent notice on our website.

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +94 11 234 5678
• Address: 123 Main Street, Colombo 03, Sri Lanka
• Contact Form: Visit our Contact Page